Bouncer accused of aggression at Warehouse

first_imgBethanie Curry, one of the organisers of Unity week as JCR President at Corpus Christi, commented, “The behaviour of the security staff in this instance was completely unacceptable. There is never a good reason to treat club-goers in this way. I am especially sad since the event was meant to be celebrating the end of a week of solidarity and liberation: it was an event that was meant to be enjoyed by everyone. I am deeply saddened to hear otherwise”. Thames Valley Police declined to comment on the allegations of a “shameless” attempt to win them over, stating, “We regret that Thames Valley Police is unable to respond to complaints and concerns regarding quality of service received by the police through the media.“We take all complaints seriously and require complaints to be made through official channels so that the details and unique circumstances of the individual’s case can be taken into consideration and investigated by our Professional Standards Department.” Warehouse also declined to comment. “It was a shameless and blatant attempt to win over the police so that the report would be marked as a classic incident of drunken youths getting out of hand and being rowdy, rather than an aggressive, unwarranted attack resulting in a serious injury by one of the bouncers.” Bouncers have been accused of using unnecessary force against a student, as well as criticised for their handling of those involved in the incident following the Unity Bop at Warehouse nightclub on Saturday 23rd May. A first year at Pembroke sustained significant facial injuries when he was removed from Warehouse, sparking concern over bouncers’ conduct. Students present were also unhappy with the way the bouncers communicated with them and the police officers on the scene. The Unity Bop ended the joint equalities week across Pembroke, Corpus Christi, Exeter and Trinity colleges. The student told Cherwell, “I was on the dance floor with a friend when I jokingly pushed him. Thinking that I was trying to initiate a fight, the bouncer came from behind and put my hands behind my back to escort me out of the club. Even though my friend and I tried to tell him that he was mistaken, he didn’t listen and proceeded to throw me out in an extremely aggressive man- ner. He didn’t bother to wait for the doorman to fully open the door and rammed my face into the edge of door due to which I got a massive cut on my lip and broke half my front tooth. “This is all extremely frustrating as all of this could’ve been avoided if the bouncer spared ten seconds to hear us out rather [than] chucking me out with unnecessary aggression and causing permanent damage to my face in the process.” After explaining how the pushes exchanged were “obviously a joke”, the other fresher involved in the incident commented, “The bouncers were very unreasonable! The ones that took the student out said nothing and the others were acting as though there was nothing wrong, as- suming the problem was that he was ‘drunk’. Comparatively the police were very good, consulting everyone outside.” center_img The police report from the incident stated, “Enquiries were made and CCTV footage was viewed,” but that eventually “no offence was found to have taken place” and that it appeared the student concerned “had injured himself on a door”.However Yew Loong, also a first-year at Pembroke and eye witness, fervently disagreed with this conclusion.He told Cherwell, “I first saw a bouncer suddenly and violently grab the student by the side, restraining his arms and pulling him away from a group of other Pembroke students. He was not retaliating or protesting and merely asked what he was being pulled out for. The first bouncer did not give any justification for his actions and instead, another bouncer came and again violently grabbed him from the other side. I followed behind him, whilst calling out to the bouncers that he was not violent and that it was a misunderstanding.“The bouncers took no heed and continued dragging him out of the club as quickly as possible whilst restraining him very tightly. Once they reached the door, they did not slow down or loosen their grip on him. He managed to get through the first door without injury, but upon reaching the second door, he was clearly not ready to go to through it. The bouncers’ action would almost certainly cause injury and using force that was not warranted especially considering that the student did not retaliate when the first bouncer grabbed him.”Fresher Niamh Coote commented, “When I questioned one of the bouncers about the CCTV coverage of the area to assess the situation, another bouncer approached me and started asking me lots of quite rude questions such as whether the friend was my boyfriend because he couldn’t understand why I was ‘emotionally down’ about the situation.“He accused me of ‘fabricating’ the situation and accused another friend from College of punching the guy in the face. The bouncer made me feel very uncomfortable with his questioning until eventually we decided to ‘agree to disagree’ and some friends and I walked home. We spoke to another police officer about the situation as we didn’t feel it had been handled well at all and we were not left with much confidence that our friend was being treated fairly.”With regards to the bouncers’ dealings with the Police, Livvy Iller, a first-year Biochemist, told Cherwell, “Two police men walking by saw there had been an incident and walked over. Immediately the ‘head’ bouncer greeted one of them by name, shook his hand, and started chatting away about how they had shared a stint on the force together.last_img read more

Lessons from McDonalds

first_img 88SHARESShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblr,Denise Wymore Denise started her credit union career over 30 years ago as a Teller for Pacific NW Federal Credit Union in Portland, Oregon. She moved up and around the org. chart … Web: www.nacuso.org Details I have been working in credit unions since June 18, 1980. That was the day I started my career as a teller at Pacific NW Federal Credit Union in Portland, Oregon. It was a Government employees credit union. We were allowed to smoke in the office. The only rule was when a member came to our window, you should put your cigarette down in your ashtray (which had the CU logo and was provided by HR). I’m not kidding. We had computers but there was no screen. If you wanted to get a member’s balance you punched in some code, crammed a card into the top of the typewriter wheel and pressed print. A great many trees were killed back then. This small credit union did not have the luxury of a greeter station or even an MSR position. So new accounts, new CDs, everything but loans were done on the teller line. I remember us having a “Lucky 13” party to celebrate hitting $13 million in assets. About the same time I was promoted to the newly created position of Member Service Rep. I had a desk, a renewed sense of purpose, my own business cards and most importantly a box on the organizational chart. On my first day HR showed me the org. chart. I had never seen such a thing and so asked the obvious question, “Where are the tellers?” She held up the piece of paper and waved her hand below it and said “Down here.” So you can see how excited I was to basically exist. We were growing at a pretty rapid pace and I saw more changes in the structure. Generalists becoming specialists at such important tasks as typing up a certificate of deposit.Three years later I left Pacific NW for greener pastures and a chance to learn more. I went to work for United Grocers FCU. This credit union served independent grocers who pooled their resources to try and compete with the large chains by centralizing their distribution and back-office functions. Pretty slick. The credit union was located across the street from the warehouse in a house. The living room and dining room made up the lobby, complete with one teller window. The President’s office was in the bedroom and our back office was the kitchen. We had one desk where a member could sit for a longer transaction like getting a loan. We were a staff of 4 with $6 million in assets. And other than the accounting (which was mostly done with General Ledger books still and the job of the President) we all knew how to do everything. Teller transactions, open a checking account, take a loan application, close a loan. I made $750.00 a month.Fast forward to today. I heard a friend say that their credit union was working on creating “Universal Employees” in all of their branches. I had not heard this phrase before so I asked her what that meant. She told me that members don’t like it when they get passed around from desk to desk to get things done so they are cross-training all member facing employees to be “generalists” so they can open an account, take a loan application, close a loan…etc.  So what I heard is they are a $600 million credit union that wants to act like a $6 million CU.Bigger is not better. In fact in all my years I have found that the bigger the credit union the more complicated the processes seem to become. Case in point: Back in 1984 we could get a loan out the door the same day using a manual typewriter to type the loan documents (in triplicate with carbon paper – liquid paper anyone?) and a dial-up modem to retrieve a credit report (not a score – there was no such thing) and a Burroughs machine to calculate the monthly payment.Today at many credit unions it takes 24-48 hours to get an auto loan out the door (unless you’re an indirect auto loan which are super speedy because there is built in incentive to do so).With the exception of online banking, and yes, I’ll acknowledge increased regulation, the tasks have not changed much in 37 years. Getting a loan out the door should be crazy fast now, and it’s not rocket science. I will acknowledge that I think many credit unions are stuck in the rut of trying to be all things to all people. They’ll offer 5 different checking accounts, IRAs, HSAs, Trust Accounts, Mortgage Loans, Business Accounts, etc. I see the need for specialists when this is the case. And maybe therein lies the problem and a possible solution. Get back to the basics, what do our members really want?I just saw the movie The Founder. The story of Ray Kroc and McDonald’s. The movie sought to expose the fraud of Ray Kroc – he technically wasn’t the “founder” of McDonald’s but rather he “found” the McDonald’s brothers and their revolutionary model that was the birth place of fast food. Mac and Dick McDonald had a full service restaurant with 37 items on the menu. They saw their business boom and then decline and eventually it flatlined. As Dick was closing the books one month he noticed that 3 items represented 87% of their sales. Burgers, fries and soft drinks. He convinced his brother to shut down the restaurant and retool the entire kitchen to deliver only 3 items in 30 seconds. It was revolutionary. It eliminated dishes, silverware, wait staff. And overnight it was a hit with families who could buy a burger for 15 cents! Nothing fancy, four dots of ketchup, four dots of mustard, a sprinkle of onion and a burger patty on a bun, wrapped in paper.What is our burger, fries and shake?last_img read more